At 89jl, we take the privacy of every Filipino player seriously. This Privacy Policy explains what personal information we collect, how we use it, who we may share it with, and how we keep it secure. By registering an account and using the platform, you agree to the practices described here. If you have questions, the FAQ section is a good starting point for quick answers.
A clear breakdown of the personal information 89jl gathers and how it is used to keep your account safe and running smoothly.
When you create an account on 89jl, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify that you meet the minimum age requirement of 21 years old and are a resident of the Philippines. Your registration details are also used to personalise your experience on the platform and to send you important account-related communications. We do not collect more information than is necessary to open and maintain your account. All registration data is stored securely and is never shared with third parties for marketing purposes without your explicit consent.
To process deposits and withdrawals in Philippine pesos (PHP), 89jl collects payment-related information such as your GCash number, Maya account details, or Philippine bank account information. We do not store full card numbers or complete banking credentials on our servers — payment processing is handled through secure, regulated third-party payment providers. Transaction records including deposit amounts, withdrawal requests, and timestamps are retained for regulatory compliance and to help resolve any disputes that may arise. You can review your transaction history at any time through your account dashboard. If you notice any unfamiliar transaction, please contact our support team immediately so we can investigate and take appropriate action.
When you access 89jl on your mobile device or browser, we automatically collect certain technical information including your IP address, device type, operating system, browser version, and session activity logs. This data helps us optimise the platform for the devices most commonly used by Filipino players and to detect unusual login patterns that may indicate unauthorised access. Usage data such as pages visited, games played, and time spent on the platform is analysed in aggregate to improve our service and content offerings. We do not use this data to build individual advertising profiles or sell it to data brokers. Device and usage data is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy.
Before your first withdrawal can be processed, 89jl requires you to submit a copy of a valid government-issued identification document, such as a Philippine passport, driver's licence, or SSS/UMID card. These documents are used solely for the purpose of verifying your identity and confirming that you are the rightful account holder. Verification documents are handled with the highest level of care and are stored in an encrypted format accessible only to authorised compliance personnel. We do not use your identification documents for any purpose other than account verification and regulatory compliance. Once verification is complete, you will not need to resubmit your documents unless your personal details change or we are required by law to re-verify your identity.
When you contact the 89jl support team, we retain records of your enquiries, the responses provided, and any attachments or screenshots you share. These records help us resolve your issue efficiently and allow us to review the quality of our support service over time. Communication records are linked to your account and are accessible to authorised support staff only. We may also send you transactional emails or in-platform notifications related to your account activity, such as deposit confirmations, withdrawal updates, and security alerts. You can manage your notification preferences through your account settings, though certain security-related communications cannot be disabled as they are essential to the safe operation of your account.
89jl uses cookies and similar technologies to maintain your login session, remember your preferences, and ensure the platform functions correctly across visits. Session cookies are temporary and are deleted when you close your browser, while persistent cookies may remain on your device for a set period to improve your experience on return visits. We do not use third-party advertising cookies or tracking pixels that report your activity to external ad networks. You can manage or disable cookies through your browser settings, though doing so may affect the functionality of certain platform features. By continuing to use the 89jl platform, you consent to the use of cookies as described in this Privacy Policy.
You have clear rights over your personal data. Here is what you can request and how 89jl will respond.
You have the right to request a copy of the personal information that 89jl holds about you at any time. To make an access request, contact our support team using the details available on the platform and we will respond within a reasonable timeframe. We may ask you to verify your identity before releasing any personal data to ensure that your information is not disclosed to an unauthorised person. The information provided will cover the categories of data we hold, the purposes for which it is processed, and any third parties with whom it has been shared. There is no fee for making a standard access request, though we reserve the right to charge a reasonable administrative fee for excessive or repetitive requests.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request that it be corrected. You can update basic account details such as your email address and mobile number directly through your account settings. For changes to identity-related information such as your legal name or date of birth, you will need to contact our support team and provide supporting documentation. We will process correction requests promptly and confirm once the update has been made. Keeping your account information accurate is important for the smooth processing of withdrawals and for ensuring that security alerts reach you without delay.
You may request the deletion of your personal data by contacting the 89jl support team and requesting account closure. Upon receiving a valid deletion request, we will remove or anonymise your personal information from our active systems, subject to any legal obligations that require us to retain certain records for a specified period. For example, transaction records and identity verification documents may need to be retained for regulatory compliance purposes even after your account is closed. We will inform you of any data that cannot be deleted and the reason why. Once deletion is complete, you will receive a confirmation and your account will no longer be accessible.
Where 89jl processes your personal data on the basis of your consent — for example, for optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. You can manage your communication preferences through your account settings or by contacting our support team directly. Withdrawing consent for optional communications will not affect your ability to use the platform or access your account. However, please note that certain data processing activities are necessary for the operation of your account and cannot be opted out of while your account remains active. If you wish to stop all data processing, the appropriate step is to request full account closure.
We keep sharing to a strict minimum. Here is a transparent overview of the third parties that may receive your information and why.
To process your deposits and withdrawals in PHP, 89jl shares the minimum necessary payment information with regulated payment service providers such as GCash, Maya, and Philippine banking partners. These providers are bound by their own privacy policies and applicable Philippine financial regulations. We do not share more information than is required to complete your transaction. Payment providers are not permitted to use your data for any purpose other than processing the specific transaction for which it was shared. All payment data in transit is encrypted using industry-standard protocols to prevent interception.
89jl may be required by law or by a competent regulatory authority to disclose certain personal information, including transaction records and identity verification documents. In such cases, we will comply with the legal obligation and, where permitted, will notify you that a disclosure has been made. We do not voluntarily share your data with government agencies beyond what is legally required. Any request for data from a law enforcement or regulatory body is reviewed carefully before any information is released. We maintain records of all such disclosures as part of our compliance obligations.
We work with a small number of trusted technology service providers who assist with the operation of the 89jl platform, including cloud hosting, security monitoring, and customer support tooling. These providers act as data processors on our behalf and are contractually required to handle your data only in accordance with our instructions and this Privacy Policy. They are not permitted to use your personal information for their own purposes. We conduct due diligence on all service providers before engaging them and review these arrangements regularly to ensure ongoing compliance. No service provider is granted access to more data than is strictly necessary for the service they provide.
89jl does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We do not share your data with data brokers, advertising networks, or social media platforms for the purpose of targeting you with advertisements. We do not transfer your personal data outside of the Philippines to countries that do not provide an adequate level of data protection without appropriate safeguards in place. We do not use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without human review. Your trust is fundamental to the 89jl platform and we are committed to handling your data responsibly at all times.
Quick answers to the most common data and privacy questions from 89jl players in the Philippines.
89jl is built for Filipino players who want a secure, mobile-friendly gaming experience with transparent data practices and local PHP payment support.